In compliance with the duty of information contained in Article 10 of the Law 34/2002, of the 11th of July, on the Information Society Services and Electronic Commerce, the following data are reflected:

The company that owns this website is “Kalapa Clinic, S.L.“, with domicile in C/Gran de Gracia 15, 1 º -1 ª, 08012, Barcelona, with CIF number: B-66397506, registered in the Company Registry of Barcelona to volume 44,330, Folio 189, Sheet 452,983, inscription 8. Contact email

The information contained within constitutes an information service of the various services offered by “Kalapa Clinic, S.L.” (hereinafter “Kalapa”) within the scope of health, services based on natural therapies with cannabinoid components applied to across multiple medical platforms, and where it offer access to contents of diverse nature.


Access to the website requires the acceptance of the conditions of use, its policy and legal notice that at any moment are in force in this website without the need of previous notice, except for that there are substantial variations. The fact of navigating or using this support, together with the marking of the check-ins in the different forms, implies the unequivocal acceptance of these when contact details are provided.


The source code, the graphic designs, the images, the photographs, the animations, the software, the texts, as well as the information and the contents that are collected in are protected by the Spanish legislation on rights of intellectual and industrial property in favor of “Kalapa”, and the total or partial reproduction of this website is not permitted, nor it’s computer processing, public communication, distribution, diffusion, modification, transformation or decompilation, without the prior written permission of its owner, “Kalapa”, in accordance with Article 8 and 32, second paragraph of the Intellectual Property Act.

Only, and exclusively, the user may use the material that appears on this website for personal and private use, being banned for commercial use or for incurring illicit activities. All rights are derived from intellectual property are expressly reserved by “Kalapa”.

“Kalapa” will ensure compliance with the above-mentioned conditions and for the proper use of the contents presented in its portal, exercising all civil and criminal actions that correspond to them in the event of infringement or breach of these rights by part of the user. 


Access to the webpage or its use does not imply a collection of personal data of the user by “Kalapa”. However, it is reported that in the event that “Kalapa” requests personal data, the user shall be duly informed in accordance with the provisions of Article 13 of the European regulation 2016/697 of the 27th of April (GRDP), for the protection of personal data.

The personal data that is collected in the forms of a request of information of “Kalapa” will be subject to mixed treatment and will be incorporated to the corresponding files, of which the title corresponds to “Kalapa”.

The purpose of the collection and automated treatment of personal data is to maintain the contractual relationship that is established with “Kalapa”, as well as the management, administration, information, provision and improvement of the services that the user decides to hire.

The purpose of registration to our newsletter is to send information on topics of interest and offers and promotions which are advantageous to the user.

“Kalapa” has taken the necessary technical and organisational measures to guarantee the security of the data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. Technical and organisational measures will be adopted to pursue the basic security objectives, such as confidentiality, understood as the limitation of access to information by unauthorized persons; integrity, understood as the maintenance of the reliable and quality information, and availability, understood as the guarantee of access to the information system by the request of an authorized user.

This part, being able and without resignation, assumes no responsibility for the falsity of the information provided, or for the actions that could derive such actions.

The company does not make any transfers of data at present. Where appropriate, any possible communication shall be covered by the obligation to comply with the legislation, its content or in companies who are necessary for the provision of the service.

The privacy policy, a complementary document to this one, details the treatment and aims of the data we collect from you so that we can carry out our work.


Cookies are small files that our computer transmits to yours, but they do not provide us with information about its name, or any other personal data. The use of cookies on the website is exclusively limited to operating, security and statistical purposes. The cookies that we use cannot read data from your computer or read the cookies that exist on your computer from other websites. If the user decides that he/she does not want to receive cookies on his/her computer, this will not prevent the user from accessing the information of the website

  1. We can collect information about your computer, including, where applicable, your IP address, operating system and browser type, for system administration. This is statistical data on how you browse our website.
  1. For the same reason, we can obtain information about your general use in our shop using a cookie file that is stored on your computer’s hard drive. The cookies contain information that is transferred to your computer’s hard drive.
  1. Cookies help us to improve our website and to provide a better and more personalized service. In particular, they allow us to:
  • Estimate numbers and usage patterns.
  • Store information about your preferences and to personalize the site for you.
  • Speed up your searches.
  • Recognize you when you return back to our website.
  1. You can refuse to accept cookies by activating the settings in your browser that allows you to reject cookies. However, if you select this setting, you may not be able to access certain parts of the website or you cannot take advantage of any of our services. Unless you have adjusted your browser settings so that you reject cookies, our system will produce cookies when you connect to our site.


“Kalapa” confidentially provides a user name and password to each of its clients, which is unique, personal and non-transferable, being a necessary condition to access certain services included in the website.

The user agrees to preserve the confidentiality of his password, and is able to request it’s modification in case of loss, knowledge by other people or any other circumstance that prevents or makes difficult the normal operation of access.

“Kalapa” reserves the right to discretionally cancel the password of any user when concurring circumstances of which illicit uses are presumed.

The user assumes full responsibility and, therefore, all the obligations arising from the use of the different products that are accessed with an access key or by the use that third parties make by accessing the user’s password.


Contact details of the Responsible/ Representative/DPO:

“Kalapa Clinic, S.L.”, domocilled in C/ Gran de Gracia 15, 1º-1ª, 08012, Barcelona, with CIF number: B-66397506The customer service email is

Purpose of treatment: The management of treatments and therapies based on industrial hemp and its follow-up with professionals, as well as chat and newsletter services.

Legitimation: through the unequivocal consent when you accept the legal conditions of our web.

Recipients: It is not intended to allocate data to third parties, except legal obligations or assignments that are necessary to fulfil the contract.

Rights: Customers can exercise their right of access, rectification, opposition or suppression either at the address that is given above (or by email), as well as through our website. We also inform any potential affected persons that they have the right to request the right to the portability of their data, where appropriate, to the limitation of treatment when the purpose is no longer available or the specific opposition to a specific treatment.

The person concerned or affected by the treatment has the right to withdraw his consent at any time.

Finally, the client or the affected user, has the right to contact the Data Protection Agency, an entity that manages any aspect related to the application of the data protection regulations and where the user can denounce or defend their interest in the case they consider appropriate, the website is

Provenance: The provenace is of interest to the person who is over 18. The processed data is a basic identifier of general character.

Conservation of data: The data will be retained as long as there is a mutual interest of the parties involved, whether due to the validity of the relationship or consent. On the other hand, the data will remain in the company in compliance with compulsory regulations and until the periods of limitation are exceeded.

International Transfers: Currently not performed.

Additional Information: Channels of information:

1º.- Email:

2º.- Telephone: Phone our customer service on +34 630 10 91 76 and our staff will assist you

3º.- In the etablishment itself: C/ Gran de Gracia 15, 1º-1ª, 08012 de Barcelona

4º.- Through our legal texts exhibited on our website,, specifically in the sections, “Legal notice”, “Privacy Policy” and contact forms.


“Kalapa” is not responsible for any damages that may occur as a result of the use of the contents of the website, with this being the exclusive responsibility of the user who accesses them.

In the same vein, “Kalapa” is not responsible for the possible damages that may derive from the use of a non-updated or defective version of the browser, of interruptions in the connection that occur during the transmission of data, computer viruses, failures or disconnections in the operation of the telematics system, of blockages caused by deficiencies or overloads of the telephone lines, as well as damage caused by third parties through unauthorized interference.

The website of “Kalapa” contains links to other web pages that may be of interest to users. “Kalapa” assumes no responsibility for these links, as they are not able to guarantee compliance with appropriate privacy policies, which is why the user who accesses the content of the aforementioned web pages does so in the conditions of use that are fixed in them and under your sole responsibility.

“Kalapa” is not responsible for the breach of any rules that may be incurred by the user in their access to the website and/or in the use of the information contained in it.

“Kalapa” reserves the right to interrupt or deny at its discretion, at any time and without prior notice, the access of any user to the content of restricted access, when concurring any of the circumstances described.


All links, hypertext, deep, framing or any other type of virtual connection through telecommunication networks from any website to our website, must be requested and authorised previously and in writing by “Kalapa”, and in its defect, the links that are established to this website must be made to your homepage.

Currently, no external links exist.

“Kalapa” uses social networks to promote their events and services and reach the greatest number of recipients possible, but the conditions of participation are those established by the same social network.


In short, the user is solely responsible for the use they make of the services, content, links and hypertext included in the website


The Personal Data collected through the different forms of the website are subject to the terms contained in our Privacy Policy.


“Kalapa” reserves the right at all times, without prior notice, to make changes and updates to the information contained on its website or in its configuration and presentation. It also reserves the right to temporarily suspend, and without prior notice, accessibility to the website for reasons of eventual need and to carry out maintenance, repair or improvement operations.

“Kalapa” reserves the right to include or withdraw any information wholly or partly from the website, in its sole discretion.


For any questions that may arise on the occasion of the interpretation, execution or eventual breach of these conditions of use, users, with waiver of their own jurisdiction, and with independence of the place where any dispute is aroused, shall be expressly subject to the competence and jurisdiction of the courts and tribunals of Barcelona.

The present conditions will be governed, in any case, by the Spanish legislation.


© 2017 – “Kalapa Clinic, S.L.”

All rights are reserved

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Zendesk Chat

Cookie Temporal

Zendesk Chat

Para ofrecer un servicio de atención al cliente, utilizamos zendesk Chat, el cual nos permite identificar de que país de procedencia nos escribe. Esto nos ayuda a determinar en que idioma debe ser atendido por nuestro departamento de atención al cliente.

Recoger la sesión del usuario que accede al Sitio, para identificar información estadística relativa a motores y términos de búsqueda usados, idiomas utilizados, proveedores de servicio de Internet, origen de los visitantes en relación al país y navegadores, remitentes (sitios web visitados inmediatamente antes), duración de las visitas, páginas de inicio, páginas de salida y tasas de interrupción entre otros. Esta información se recoge y se utiliza únicamente para mejorar el uso del sitio web y no se comunica a tercero alguno

Google Analytics

Cookie Temporal

Google Analytics

Nuestro sitio web utiliza Google analytics para el seguimiento de tráfico web y entre los elementos que utiliza son:

  • Generar un identificador de usuario único, que es el que se utiliza para hacer recuento de cuántas veces visita el sitio un usuario, así como la fecha de la primera y la última vez que visitó la web.
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